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Thursday, November 29, 2007

Chevrolet scores in J.D Power Asia Pacific 2007 India Initial Quality Study(IQS)

J.D. Power Asia Pacific Reports:
Chevrolet Models Rank Highest in Three of Seven Vehicle Segments in Automotive Initial Quality in India.Honda City, Honda CR-V, Mahindra-Renault Logan, Maruti Swift and Toyota Innova Also Rank Highest in Their Respective Segments. The study, which serves as the industry benchmark for new-vehicle quality measured at two to six months of ownership, has been completely redesigned for 2007 to provide manufacturers with deeper insights and more actionable information to improve problem determination and drive product improvement. The redesigned IQS now examines more than 200 problem symptoms in two distinct categories—quality of design and quality of production—across eight vehicle components: vehicle exterior; driving experience; features, controls and displays; audio, entertainment and navigation; seats; heating, ventilation and cooling (HVAC); vehicle interior and engine and transmission. Overall quality performance is based on both design quality and production quality problems per 100 vehicles (PP100), with lower scores indicating a lower rate of problem incidences and higher vehicle quality.

The new Chevrolet Spark leads the compact car segment with a score of 127 PP100. The Honda City and Chevrolet Aveo tie for the top rank position in the midsize segment with a score of 109 PP100 each, while the Chevrolet Optra (97 PP100) ranks highest in the premium midsize segment.

The 2007 India Initial Quality Study (IQS), now in its 11th year, is based on evaluations from nearly 6,000 owners who purchased a new vehicle between November 2006 and July 2007. The study includes 43 vehicle models covering 11 makes. The study was fielded from May to September 2007 in 15 cities across India.
Problems per 100 vehicles in braces
  1. Compact (185)
    1. Spark (127)
    2. Wagon R (159)
    3. Estilo (160)
  2. Premium Compact (133)
    1. Swift (116)
    2. U-VA (123)
    3. Getz (222)
  3. Entry Midsize (169)
    1. Logan (65)
    2. Ikon (117)
    3. Esteem (174)
  4. Midsize (121)
    1. Aveo, NHC (109)
    2. Fiesta (121)
  5. Premium Midsize (123)
    1. Optra (97)
    2. Corolla (108)
    3. Civic (130)
  6. MPV (177)
    1. Innova (111)
    2. Tavera (149)
    3. Bolero (214)
  7. SUV (229)
    1. CRV (50)
    2. Endeavor (61)
    3. Scorpio (233)
Earlier For an eighth consecutive year, Maruti Suzuki ranks highest in customer satisfaction with authorized dealership service, according to the J.D. Power Asia Pacific 2007 India Customer Satisfaction Index (CSI).

Logan was surely a surprise pack which scored really well in the segment.
Dowload / Read it here

Special thanks to msdivy From TeamBHP forum.

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